Contentstack Regions FAQs

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You can choose a region for your organization data while subscribing for a Contentstack (organization) account.

Contact our support team for more details.

For AWS North America, our main region is Oregon, US (us-west-1) and the backup region is North Virginia, US (us-east-1).
For AWS Europe, our main region is Ireland, Europe (eu-west-1) and the backup is Frankfurt, Europe (eu-central-1).
For Azure North America, our primary region is West US 2 and our backups are configured in US East region(MongoDB Database backups) and West US region(Assets backups).

The European data center is completely separate from the North American data center. So, if you choose a region for your organization, the whole data of your organization will reside in the selected region.

No. Data is NOT shared between the European and North American data centers. Both the data centers are 100% separate and isolated from each other. Every piece of your organization data resides in your choice of region. This means that you cannot decide to store some parts of the organization data in one region and the rest in the other.
Once an organization has been registered/ created, you cannot change the organization region.

The base API URLs to access the European region content are different from those of the North American region. Refer to the API Endpoints section above for more details.

Yes. New product features and updates will be available in both regions. When a new product feature is released, it's first made available to the North American region. Then, in the next 2 weeks, the same feature will be available for the European region. We will keep our customers informed about the release dates through the pre- and post-release emails.

The North American and European data centers are completely separate from each other and not meant to serve as a disaster recovery mechanism if either of them goes down. Within each data center, we already have an efficient disaster recovery system in place that works to ensure continuous and high availability during an outage.

Yes. New product features and updates will be available in both regions at the same time. We will keep our customers informed about the release dates through the pre-release and post-release emails.

No. Though both regions serve different customer bases, there is no difference in their performances. Contentstack app functions at the optimum level in the Azure as well as the AWS regions.
Similarly, both regions have high levels of data security and privacy.

The Azure NA region is separate and independent from other regions and therefore has different login URLs, passwords, and API endpoints to access organization apps and content.

No. Both the regions have an efficient disaster recovery system that works to ensure continuous and high availability during an outage.

You can either use the Azure NA region login endpoint or navigate to the login page and select Azure North America as your region.

No. You cannot store parts of your organization's content in multiple regions. If you choose the Azure North America (NA) data center as your region, all of your organization's data will reside in the same region.

Navigate to the status.contentstack.com page and scroll down to the section of your region to know the status. 
Currently, we have support for three regions.

  • Amazon Web Services US Region
  • Amazon Web Services EU Region 
  • Microsoft Azure US Region

No. All regions and data centers offer the same tiers of SLA as defined in the Contentstack-Customer agreement.


No. Currently, we do not support the Azure Europe region.

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